FAQ
Yes, we offer free shipping on all orders over €90. For orders under that amount, a shipping fee depending on the shipping country will be applied. We want to make sure you get the best value for your purchase while still keeping shipping affordable.
We offer a 14-day return policy in line with Austrian consumer rights. If you are not satisfied with your purchase, you can return the item within 14 days of receiving it. The product must be in its original condition, unworn, and with all tags still attached.
Please note that the return shipping cost is the responsibility of the customer. Once we receive the returned item, we will process the refund to your original payment method. Shipping fees are non-refundable.
At the moment, we only ship to the European Union. However, we are excited to expand and plan to be more present across Europe and lots of other different countries in the future. Stay tuned for updates as we grow and extend our shipping options!
Orders are usually shipped within 10–20 business days and should arrive shortly after.
Due to our high quality standards and hand screen-printing process, production can take longer than mass-produced items.
If you’ve placed an order for a pre-order item, processing times may vary depending on production batches. Once the product is produced and ready, your order will be shipped as quickly as possible.
We appreciate your patience and your commitment to our exclusive, carefully crafted designs.
If you need to change or cancel your order, please contact us as soon as possible - either via Instagram or email - and let us know about your request. As long as your item has not yet been printed, changes are generally possible.
Once your order has been confirmed and shipped, we are no longer able to make changes. However, under Austrian law, you have the right to cancel your order within 14 days of receiving the goods. Returned items must be unused and in their original condition.
To initiate a return or cancellation, please contact us via instagram or Mail. Please note that return shipping costs are the responsibility of the customer.
Don't worry! Even though the collection is no longer available for new orders, any open orders that were placed during the collection's availability will still be processed. However, please note that due to production times, it may take a bit longer to fulfill your order. We appreciate your patience and will ensure that your order is delivered as soon as possible.