Refund policy

Right of Withdrawal

As a consumer, you have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods.

To exercise your right of withdrawal, you must inform us:

Invisus Clothing OG
Scheuchenstuelgasse 10/35
Tel.: +436508525900
E-mail: invisus.clo@gmail.com

by means of a clear statement (e.g., a letter sent by post or an email) of your decision to withdraw from this contract. You may use the withdrawal form below, but it is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.


Consequences of Withdrawal

If you withdraw from this contract, we shall reimburse you for all payments we have received from you, including delivery costs (except for the additional costs arising if you chose a type of delivery other than the least expensive standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we receive your notice of withdrawal from this contract.

We will carry out the reimbursement using the same means of payment that you used for the initial transaction, unless you have expressly agreed otherwise; in no case will you be charged any fees for this reimbursement.

We may withhold reimbursement until we have received the goods back or you have provided evidence that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you send the goods before the period of fourteen days has expired.

You will bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.


Withdrawal Form Template

(If you wish to withdraw from the contract, please fill out this form and send it back to us.)

To:
Invisus Clothing OG
Scheuchenstuelgasse 10/35
E-mail: invisus.clo@gmail.com

I hereby withdraw from the contract I entered into for the purchase of the following goods:

  • Ordered on:
  • Received on:
  • Name of the consumer:
  • Address of the consumer:

Date:

(Signature only required for notification on paper)